JuliaMi2 Loc: Detroit Michigan

I believe Comcast Cable Company is violating my right to purchase and maintain Cable/Internet Services as a result of various audits on Barton Cable Company in Detroit Michigan. These same federal audits and closures also affected BET Black Entertainment Television, MTV Music Television, and channels 2, 4, 7, Fox 50, and channel 20. Every since the Federal audit and closure on the name companies I've been consistently experiencing problems with purchasing and keeping cable and internet services. This Xfinity Bundle Package is for the first 12 months of cable and internet service.

Just recently August 27, 2015 I purchased an Xfinity Bundle Package Offering me a fix monthly rate for Cable and Internet Service including free installation. View the purchase summary:

Here’s a quick summary of your order


Name: Julia Miller

Email: annjm69@gmail.com

XFINITY Bundled Services
Internet Plus Includes Limited Basic, Streampix, selected premium channel, Digital Converter, and Performance Internet. Promotional Rate. Promotional Rate for 12 months $44.99
Showtime Included in bundle $0.00
Additional XFINITY Internet Services
Modem Rental $10.00
Other Charges & Credits
Broadcast TV Fee $3.25
Taxes, Surcharges & Fees $1.63
Estimated Total* $59.87

We’ll begin billing you within 5 days after placing your order.
Your first bill may vary from the estimate above due to
one-time fees and pro-rated charges.

My order self installation kit arrived on September 4, 2015 when I receive my Xfinity Modem and Motorola Cable Box I complained that the Motorola Cable Box is not the merchandise I ordered and requested technical assistance from Xfinity. I later learned that Xfinity is contracted with both Motorola and Comcast. I received over charges because I didn't receive the merchandise I ordered in the first place.

I need a honest opinion!

Attached file:
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Attached file:
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lpnmajor Loc: Arkansas

Cable companies are organized crime syndicates, as far as I'm concerned. I have basic cable with Starz and Encore added. My basic cable rate is 49.95, then they charge $11 extra for a digital receiver, making it $21 for the receiver. I asked for a non digital receiver and they replied that there is no such thing, as the signal is all digital. So, when I asked why I'm paying MORE for a digital receiver when the signal is digital to begin with and that's the ONLY receiver they have, the reply was " I don't know, that's just the way it is".

In my Opinion, they're just soaking their customers for an extra $11, as there IS no $10 receiver. The State and County are probably aware of these added charges, but let them slide - because their taxes are point of sale taxes - and they get paid off of the total.

Here's another example of fraud; basic cable - $39,95. Digital value pack - $49.95, but there is no non digital cable, so they're getting another $10 for nothing. I asked to go to basic cable and was told that I HAD basic cable. I then asked for the $39.95 cable and they said that since they went all digital - it was no longer available - yet they still advertise basic cable for $39.95.

Crooks, the lot of them.

Redd Loc: SWFlorida

Wait till you start using it and see how crappy their programming is.. Same O, same O s**t day after day after week after.....

JuliaMi2 Loc: Detroit Michigan

Not only is Comcast (Xfinity) advertising a fraudulent bundle service but they're company mailed me my Xfinity Modem and Motorola (Xfinity) Cable Box (Receiver) from Charlotte North Carolina and Xfinity (Comcast) have a service center and warehouse in Grand Rapids Michigan. What a Gimmick!!!!

I Julia Miller am writing to discontinue my Xfinity (Comcast) cable/internet service at this time for one thing the expense is to high and I can’t afford to pay $169.98 in over charges per month secondary to my bundle price. Secondly, I believe that Xfinity (Comcast) is unfairly over charging me for cable/internet service from September 8, 2015 through September 30, 2015. I decided to find a less expensive cable/internet service provider and I am returning my Xfinity/Motorola Cable Box and Modem through the United States Parcel Services Return of Service on Friday October 2, 2015.

I’m detesting the billing statement Comcast (Xfinity) forwarded to me email at Annjm69@comcast.net because I feel these charges are in excess of the bundle package I purchased with Xfinity and I am going to dispute the t***saction. I no longer want to purchase cable/internet services with Comcast (Xfinity) or Motorola.

JuliaMi2 Loc: Detroit Michigan

Questions and Answers About Our Flexible Data Option
Note:

This information applies only to Economy Plus customers who choose to enroll in the Flexible Data Option offered in the following areas: Huntsville and Mobile, Alabama; Fresno, California; Fort Lauderdale, the Keys and Miami, Florida; Atlanta, Augusta and Savannah, Georgia; Central Kentucky; Maine; Jackson and Tupelo, Mississippi; Knoxville and Memphis, Tennessee; and Charleston, South Carolina.

If you are not an Economy Plus customer enrolled in this plan in one of these markets, please seeQuestions and Answers About Our Data Usage Plans.
What is the Flexible Data Option?
Who is eligible to participate?
How do I know what level of XFINITY service I subscribe to?
With the Flexible Data Option, what happens if I use more than 5 GB of data in a month?
With the Flexible Data Option, is there a limit to how much data I can use?
If I use more than 5 GB of data in a month, will I receive the $5.00 credit?
How do I avoid additional charges?
How do I enroll in the Flexible Data Option?
Once enrolled in the Flexible Data Option, how do I opt out?
Once enrolled, will I be alerted when I approach or exceed 5 GB of data?
Can I opt out of the notifications?
When will I get billed?
If I am enrolled in the Flexible Data Option, what information will be displayed on my bill?
Who can I contact for data usage-related questions?

Questions and Answers About Our Unlimited Data Option
Note: This information applies only to XFINITY Internet customers who choose to enroll in the Unlimited Data Option offered in the following areas: Fort Lauderdale, the Keys and Miami, Florida.
What is the Unlimited Data Option?
Who is eligible to participate?
With the Unlimited Data Option, what happens if I use less than 300 GB of data in a month?
With the Unlimited Data Option, is there a limit to how much data I can use?
How do I enroll in the Unlimited Data Option?
Once enrolled in the Unlimited Data Option, how do I opt out?
Once enrolled in the Unlimited Data Option, will I still be able to see the data usage meter?
When will I get billed?
If I am enrolled in the Unlimited Data Option, what information will be displayed on my bill?
Who can I contact for data usage-related questions?

*FAQs last updated September 1, 2015

JuliaMi2 Loc: Detroit Michigan

Also, I understand there's not a Usage Charge for the State of Michigan therefore I should be receiving unlimited access. My bill should not be $169.98 I should be paying much less in fact, I should be paying a flat rate. for the first 12 months of service. The following is a introduction to the Data Usage Plans for Xfinity Comcast and Michigan is not included in the trial monthly plan. Therefore my bill should not be $169.98 it should be much less.

JuliaMi2 Loc: Detroit Michigan

Complaint ID#: 486911
Business Name: Comcast (Xfinity)

The company's customer service is handled outside our service area.

For your convenience, we have forwarded your complaint. If you have any further questions, please contact the following BBB:

BBB serving Metro Washington DC & Eastern Pennsylvania
1880 John F. Kennedy Boulevard, Suite 1330
Philadelphia, PA 19103
215 985-9313
info@mybbb.org
dc-easternpa.bbb.org

JuliaMi2 Loc: Detroit Michigan

Zen51 (FCC Complaints)
Sep 23, 10:01 AM


Hi Julia,

Your Ticket No. 507963 was served on your carrier for its review and response.

Your carrier has provided the FCC with a response to your complaint. You should receive a copy of the response from the carrier within 7-10 days via postal mail. As such, no further action is required. Your complaint is closed.

Thank you for your complaint and help in furthering the FCC’s mission on behalf of consumers.

JuliaMi2 Loc: Detroit Michigan

[FCC Complaints] Re: Phishing and Piracy

Annjm69
Sep 25, 10:28 AM

I believe that various employee's of the Urban League Battle Creek Michigan 49017 hijacked my personal computer and is accessing my email account and other personal information stored on my computer. I also believe that employee's of the Urban league of Battle Creek Michigan are using my personal information to steal and cash checks in my identification issued from the Internal Revenue Services, Calhoun County Department of Human Services, and use my medicaid card committing various incidents of false billing. In fact, these same employee's of the Battle Creek Urban league 49017 are former employee's of Circuit City Electronic Store on fort Rd. in Dearborn Michigan which is audited and closed down as an ending result of fraud and quicken loans agency. Dearborn is a city in the State of Michigan. It is located in Wayne County and is part of the Detroit metropolitan area. Dearborn is the eighth largest city in the State of Michigan. As of the 2010 census, it had a population of 98,153.

FCC Consumer Complaints (FCC Complaints)
Sep 30, 7:53 AM


Hi Julia

Thank you for your submission. Your complaint provides the FCC with important information we can use to develop policies to protect consumers, remedy violations of the Communications Act, and encourage future compliance with the law.

The FCC appreciates the information you’ve shared with us. It appears that the Federal Trade Commission will be better able to assist you.

We urge you to contact that agency about this matter.

Please go to the Federal Trade Commission's Consumer website at http://www.consumer.ftc.gov/. You can review educational materials or file a complaint.



As such, no further action is required by the FCC. Your complaint was closed as of today.

Attached file:
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Attached file:
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Attached file:
(Download)

JuliaMi2 Loc: Detroit Michigan

Your information
Name: Julia Account Number: Ending in 0506
Tracking Number: 1Z18424E1386016577
It may take 24-48 hours for tracking information to be available.
Ship To Address: 355 T***H DR

BATTLE CREEK, MI 49037
US
Your order summary
Equipment Details: Quantity:


Digital Cable Kit - Standard Digital 1
Easy Returns RMA Package 1
Wireless Gateway used for D3 HSI Services 1
Setup a Comcast ID to start enjoying all that XFINITY® has to offer.
Have questions? Please visit us online or call us at 1-800-XFINITY.

JuliaMi2 Loc: Detroit Michigan

1Z18424E1386016577
Updated: 10/01/2015 8:38 A.M. Eastern Time


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Shipped/Billed On:08/31/2015Type:PackageWeight:17.50 lbs

DamnYANKEE

We have DIRECTV

Alicia Loc: NYC

******************
I once worked for Comcast in their office as a Customer Service Agent. Every day I received calls from people who had been promised one thing and received another. In addition, their sales people lied to the customers quoting a reduced price in a particular service. The customer was never told that the reduced price on the service they ordered was only available if the customer also purchased another service. I couldn't bear that atmosphere and quit. I would never do business with Comcast.. They are in the business of c***ting the public.

Firebird Gunner

C***t, c***t, never beat...