You very adequately have shown just one of the pro... (
I honestly think that a lot of these people use the "language barrier" as a crutch.
The Bosnian that I mentioned in my post is a perfect example.
9 years ago, I trained this man on how to do this job. It was a brutal game of charades with his broken english, and apparent lack of understanding of how things are here. He is still at it, and I know that he knows what's going on, but he claims not to understand sometimes. I know his son, and son in law, who speak very good english, and tell me that he can too.
His English skills are good enough to negotiate the purchase a brand new veehicle every two years, but not good enough to understand why the box he left at point C should have been left at point A. And why, as a contractor, he is required to correct his mistake because he doesn't understand, and can't communicate.
I was a contractor for this company for years, then lost my route. A month later, they begged me to come work for them.
I'm starting over at the bottom of the pile now, but climbing that mountain fast.
I'm one step away from being able to hold these people to the contracts that they have signed. Once there I will write them up for breaches every chance I get until their contracts are terminated, or they do their job. It's a process for me right now.
But the frustration level is high since I have a spoiled rotten terminal manager with no spine who doesn't want to do any work. E mails wear him out! So he says......sorry.....it's just work stuff that pisses me off.
I did text the "manager" earlier, and tell him that I wanted two hours of overtime added to my timecard because of dealing with the emails, and phone calls from home off the clock. He said he would give me four.
This is bullshit. It's a personal problem, and I shouldn't be venting it here.